Terms & Conditions

1. The entity handling online payments in the field of card payments is Blue Media S.A.
2. Available payment methods: Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro ”

3. Products are sold by the company Love is Live is Poland. Bartosz Czauderna. NIP 6793049977 with headquarters at ul. Działkowa 14a, 30-854 in Krakow. For more information, please email info@loveitliveit.co.uk
4. The order processing time is counted from the moment of obtaining information about the payment authorization. If the Customer selects payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account.
5. In the event of a need to replace the exchange for a transaction made by the customer with a card, the seller will return it to the bank account for the payment card of the Ordering Party.
6. A consumer who arranged agreement at a distance or off-premises, has the right to withdraw from it without delivery within 14 days.
7. In the event of a complaint, please contact info@loveitliveit.co.uk
8.Products will be shipped by Polish Post. Possible delivery options and their price list:
Poland – $ 5
Europe – $ 10
USA and rest of the world – $ 20
Delivery times depends on the Polish Post. We can not be responsible for prolonging of it.
9.For more information about the privacy policy, please visit the link: https://kayakingunlocked.com/privacy-policy/
10. Acting in accordance with Art. 13 sec. 1 3 of the Regulation of the Parliament and of the Council (EU) 2016/679 of 27 April 2016 in order to protect persons with regard to the processing of data on such data and the repeal of data 95/46 / EC (Journal of Laws EU L.2016.119 .1), hereinafter referred to as “GDPR” are described in privacy policy tab.


Shipping disruptions and return policy

  1. If the product is returned due to failure of delivery to us by the post office – buyer needs to pay the shipping costs again for shipping to be made.
  2. If the product is returned due to failure of shipment – we will reship it at our expense.
  3. If the product is lost or damaged in shipping we carry no responsibility for operations of courier. Please follow up with your local post service. We can help by following on our side however once it leaves Poland – Polish post office says that they did their part and it has been passed on to another carrier.